To see how far-reaching this business is, take a look at their detailed description on Bloomberg. At the bottom of the description, it states that Gila is a subsidiary of Navient.
According to Forbes, Navient is a spin off of Sallie Mae, and both are portrayed in the media as using questionable practices and have had multiple lawsuits lodged against them.
So, Sallie Mae, Navient, Gila, Municipal Services Bureau are all interconnected.
Texas Finance Code Sec. 392.306, Use of Independent Debt Collector, states:
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